House of Slim does not issue refunds. House of Slim PTY LTD will not refund or replace any product where in our reasonable opinion, the product has become of unacceptable quality due to fair wear and tear, misuse, failure to use in accordance with House of Slim PTY LTD instructions, using in an abnormal way or negligence. Products will be repaired or replaced at House of Slim PTY LTD’s discretion.

House of Slim PTY LTD ensures all products are listed with correct size, dimensions and accurate images of the products to ensure purchasing online is made easy and accurately. Please choose carefully when purchasing from House of Slim PTY LTD as we do not offer refunds, returns or exchanges if you change your mind or make a wrong selection during the check-out process (as supported by Australian Consumer Law).